POSITION: SENIOR RELATIONSHIP BANKER – LICENSED BANKER
At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community’s financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion.
As a Senior RB/LB you have a proven track record of building strong customer relationships through an advisory approach. You consistently deliver an exceptional customer experience and build strong customer relationships. You will manage a customer’s complete banking relationship, to include investment solutions through an analysis of customer’s financial goals now and into the future. Effectively collaborate with business partners to improve customer’s financial well-being and retain and deepen relationships.
Key Result Areas:
Consistently deliver an outstanding customer experience and build strong customer relationships.
Deliver innovative banking and investing solutions, the most welcoming and friendly service, and an advisory approach.
Highly motivated individual that is also part of a team, collaboratively working together to achieve team goals.
Lead by example and confidently recommend all our digital solutions so our customers have the resources needed to bank at their convenience.
Use data to better understand our customers, tailor appropriate solutions to build strong customer relationships.
Grounded in integrity, adhere to all regulatory and compliance guidelines.
Understands and adheres to all Bank Secrecy Act and Anti-Money Laundering (BSA/AML), regulatory, security, retail banking and bank-wide policies and procedure.
Perform additional duties as
Associates Degree and 5 years work experience in banking or financial services.
3+ years financial services experience plus FINRA Series 65 (or 66) License required.
Demonstrate experience in assessing customer needs and recommending products/services to fulfill those needs.
Demonstrated success using a value-added, relationship-centric approach to acquire and deepen client relationships.
Strong communication and interpersonal skills, with the ability to interact with diverse groups.
Customer service focus with experience handling complex transactions across multiple systems.
Experience mentoring and peer-coaching others.
Strong attention to detail with a focus on data integrity.
The above description covers the most significant major responsibilities but does not exclude other occasional responsibilities and accountabilities the inclusion of which would be in conformity with the major purpose of this job.
Assembly Row – Somerville, Massachusetts
About Cambridge Savings Bank:
Cambridge Savings Bank is a full-service financial institution
with approximately $5 billion in assets that is committed to improving the
quality of life in the communities it serves. One of the oldest and largest
community banks in Massachusetts, Cambridge Savings Bank offers a full line of
individual and business banking services and has branches located in Arlington,
Bedford, Belmont, Burlington, Cambridge, Charlestown, Concord, Lexington,
Melrose, Newton, and Watertown.
Cambridge Savings Bank is an equal opportunity employer and all
qualified applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, disability status, protected
veteran status, or any other characteristic protected by law. We are a VEVRAA