POSITION: PRODUCT MANAGER
The Product Manager will be part of the Digital Banking Team and focus on the Business Cash management product offering. This person will provide input for the business strategic product roadmap and own the implementation and management of product additions and enhancements.
Key Result Areas:
Develops and owns implementation of business cash management products from start to finish and manages products post implementation
Acts as subject matter expert on assigned cash management products
Defines a product roadmap and strategy for assigned cash management products by leveraging market analysis, competitive knowledge, and customer research
Focus on product enhancements and launches new products as needed to meet the product road map
Defines strategy to produce a differentiated customer experience for assigned products
Provides direction to leadership and internal stakeholders to determine product priorities and opportunities
Partners with other business line owners across the organization to evaluate, define, and develop products/ feature requirements to meet customers’ needs
Builds critical partnerships with key business lines (Cash Management Sales, Commercial and Small Business Officers, Retail, Risk, Legal, IT)
Manages progress to ensure initiatives are completed on time, within budget, and strategic goals are met
Regularly reviews and re‐evaluates competitive landscape comparing features, pricing, design and overall competitiveness
Measures and reviews product revenue and profitability on an ongoing basis
Ensures all new and existing products are in compliance with bank policy and regulatory requirements
Creates and maintains product materials such as procedures, user guides, customer communications and marketing materials
Develops and conducts product training as needed
Supports adoption of owned cash management products across the commercial and small business portfolio
Perform additional duties as required
Five plus years of industry experience
Driven self-starter with the ability to multitask, prioritize and meet deadlines
Detailed oriented and strong analytical skills
Excel, Word, and PowerPoint proficiency
Ability to work independently in fast paced environment
Strong written and oral communication skills
The ability to solve problems quickly and make decisions in an independent manner seeking assistance from Management as needed
The above description covers the most significant responsibilities but does not exclude other occasional responsibilities and accountabilities, the inclusion of which would be in conformity with the major purpose of this job.
About Cambridge Savings Bank:
Cambridge Savings Bank is a full-service financial institution with approximately $5 billion in assets that is committed to improving the quality of life in the communities it serves. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services and has branches located in Arlington, Bedford, Belmont, Burlington, Cambridge, Charlestown, Concord, Lexington, Melrose, Newton, and Watertown.
Cambridge Savings Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.