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With the manager, supervise and coach the branch team in all aspects of service, operations and sales. Principle duties include overseeing the day-to-day operations of the branches, participation in sales and service initiatives, and participation in assigned projects for further skills development.

 Key Result Areas:  

  • Work within assigned authority level, referring to a higher authority when necessary or required by Bank policy

  • Understands and adheres to all regulatory, security, retail banking and bank-wide policies and procedures

  • Monitor risk and follow proper security precautions

  • Maintain knowledge of, monitor, and consistently adhere to Bank policies and procedures regarding branch operations and human resources

  • Monitor resolution of branch errors, settlement differences and monthly audits

  • Assume branch manager’s role in manager’s absence.

  • Contribute to the effective team management of all Bank problems, issues, operational responsibilities and sales opportunities

  • Perform tasks accurately and efficiently

  • Approve transactions and sign checks in accordance with Bank policy and within approved limits

  • Complete various activity, compliance, and auditing reports, as requested

  • Open and close the branch

  • Provide Notary Public services

  • Perform additional duties as required


  • Recommendation from Branch Operations

  • Two year college business degree (4 year degree preferred), or equivalent experience

  • 3 - 5 years management experience

  • 2 - 3 years customer service experience with proven record of sales success

  • Ability to lead and motivate

  • Ability to work independently and take accountability for actions, making quick, high quality decisions

  • Proficient conflict management skills

  • Proficiency in the English language

  • Strong knowledge of bank policies and procedures

  • Strong, sales, and service skills, or the recognized ability to develop them

  • Strong knowledge of and ability to sell bank products and services

  • Strong attention to detail

  • Strong communication and interpersonal skills, with the ability to interact with diverse groups.

  • Ability to travel to and work at other branch, as needed


Lexington, Massachusetts 

About Cambridge Savings Bank: 

Cambridge Savings Bank is a full-service financial institution with approximately $4 billion in assets that is committed to improving the quality of life in the communities it serves. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services and has branches located in Arlington, Bedford, Belmont, Burlington, Cambridge, Charlestown, Concord, Lexington, Melrose, Newton, and Watertown.

Cambridge Savings Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.