POSITION: PRODUCT MANAGER
The Product Manager will be part of the Product Management Team and will focus on Commercial and Small Business Cash Management Products. This person’s responsibilities includes managing their products to ensure they meet customer’s needs, developing a product road map, defining product strategy and implementing new features and capabilities.
Key Result Areas:
Act as subject matter expert on assigned cash management products
Define a product roadmap and strategy for assigned cash management products by leveraging market analysis, competitive knowledge, and customer research
Focus on product enhancements and launch new products as needed to meet the product road map
Partner across the organization to understand product/service demand for your product and related requirements
Evaluate new and existing product opportunities and brings forward proposals for products to optimize and expand the banks offering
Manage product roll outs from start to finish
Regularly review and re-evaluate competitive landscape comparing features, pricing, design and overall competitiveness
Create and maintain product material such as procedures, user guides, customer communications and marketing materials
Developed and conduct product training as needed
Provide product expertise to the customer service, implementation, and cash management teams as needed
Drive adoption of owned cash management products across the commercial and small business portfolio
Prepare product data tracking and present to management on a monthly basis
Partner with Risk, compliance and other areas to ensure products adhere to all relevant regulatory requirements
Build critical partnerships with key business lines (Cash Management, Retail Operations, Small Business Development Officers, Risk, IT)
Perform additional duties as required
Bachelor’s Degree required, MBA preferred
Five plus years of industry experience
Drive self-starter with the ability to multitask, prioritize and meet deadlines
Strong analysis skills and ability to interpret data against business objectives
Excel, Word, and PowerPoint proficiency are a must
Ability to work independently in fast paced environment
Strong business communication skills, to include both written and oral
The ability to solve problems quickly and make decisions in an independent manner seeking assistance from Management as needed
The above description covers the most significant responsibilities but does not exclude other occasional responsibilities and accountabilities, the inclusion of which would be in conformity with the major purpose of this job.
About Cambridge Savings Bank:
Cambridge Savings Bank is a full-service financial institution with approximately $4 billion in assets that is committed to improving the quality of life in the communities it serves. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services and has branches located in Arlington, Bedford, Belmont, Burlington, Cambridge, Charlestown, Concord, Lexington, Newton, and Watertown.
Cambridge Savings Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.