Welcome to Cambridge Savings Bank
Career Center!
Our goal is to make every customer feel like our only customer.
POSITION: DIGITAL CUSTOMER SERVICE CENTER SPECIALIST
Summary:
At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. As a Digital Customer Service Center Specialist, you will demonstrate our Core Values and will focus on building long-term relationships with clients. You will work to positively impact our customers’ Financial Well-Being by helping them manage and service their accounts and finances via phone and digital channels, such as e-mail and chat. You will work closely with their customers to ensure a frictionless experience.
Key Result Areas:
Qualifications:
The above description covers the most significant responsibilities but does not exclude other occasional responsibilities and accountabilities, the inclusion of which would be in conformity with the major purpose of this job.
Location:
Onsite - Waltham, Massachusetts
About Cambridge Savings Bank:
Cambridge Savings Bank is a full-service banking institution with over $5 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of our employees, customers, and the communities we serve. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services across a robust Massachusetts-based branch network and through digital banking solutions for commercial, small business and consumer customers. To learn more about how we can meet your needs, visit us at cambridgesavings.com, or better yet, come meet us to help you make the most out of your banking relationship.
Cambridge Savings Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
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